jkt168Privacy Policy

This page describes what we collect when you use jkt168 and how we keep that data protected. We operate a sportsbook, live-dealer casino, slots, and esports platform available where local law permits, and we handle your personal information with care to support account security, payment processing, and service improvement.

We know that your data matters, especially when you log in from a mobile phone, link a payment method like LinkAjaor complete account verification. We want you to understand which details we ask for, why we ask, and how long we keep them. We do not sell your information to unrelated companies, and we apply standard security practices to protect it.

Our privacy practices reflect the fact that we serve users across Indonesia and neighbouring regions. If our servers sit outside your jurisdiction, we still follow applicable data-protection rules where we operate. You can contact us if you have questions about how we handle your details.

What we collect on jkt168

Account and identity data

When you open an account with us, we ask for your name, date of birth, email address, phone number, and a secure password. We also collect information about the devices you use to access jkt168, such as device type, operating system, and browser. This helps us recognise your account, prevent unauthorised access, and send you important security updates. If you enable two-factor authentication, we store the phone number or email you use for verification codes.

We may ask for identity documents, such as a national ID or passport, when you request a large withdrawal or when we need to confirm your identity under our account rules. We keep these documents in a secure system separate from your game activity. We do not share them with other game operators or marketing partners.

Payment and transaction data

We collect information about every deposit and withdrawal you make. This includes the payment method (such as DANA, e-wallet, mobile banking, local payment, or bank transfer via online payment, e-wallet, mobile banking, or local payment), the amount, the date, and the account or wallet reference number. We also record whether a payment succeeded, was delayed, or was rejected. We use this to detect fraud, reconcile accounts, and comply with financial rules.

We do not store your full payment card number or full banking credentials on our servers. Instead, we use encrypted tokens or references that only we and your bank can understand. If you use online payment or a linked wallet, we record the transaction ID and the wallet provider's reference, but not your wallet login details.

Game and betting activity

We record what games you play, how much you stake, how much you win or lose, and when you play. This includes sportsbook bets on Liga 1, Piala AFF, Champions League, and other tournaments, as well as live-dealer games like blackjack, roulette, and baccarat, and slots such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. We also track esports markets like Mobile Legends, Free Fire, and PUBG Mobile. We use this data to settle bets, calculate winnings, and improve our game offerings.

We do not share your bet history with third-party advertisers. However, we may use aggregated (non-personal) data, such as the most popular games this week, to improve our platform.

Communication and support data

When you contact our support team through email, chat, or message, we keep a record of your message, our reply, and any attachments you send. We use this to resolve your issue, improve our support quality, and train our team. If you report a technical issue or a dispute, we may also look at your account logs and game records to understand what happened.

Device and usage data

We collect information about how you use jkt168 on your mobile phone or desktop. This includes your IP address, the pages you visit, the time you spend in each area, and whether you use the Android app, iOS browser, or web version. We use this to understand which features work well and to detect security threats. We may also track push-notification settings you choose and whether you receive or open our updates.

Our jkt168 data protection and your rights

How we protect your data

We use encryption to protect data sent between your phone or computer and our servers. We keep your account password hashed, which means even we cannot see it. We limit access to your personal information to our staff who need it for their job, such as support, payment processing, and account security. Our data centres follow standard physical and technical security practices.

We may share your data with payment processors (such as banks and wallet providers), tax authorities where required by law, and fraud-detection services. We do not allow these partners to use your data for their own marketing.

Your rights and how to contact us

You can ask us to show you what data we hold about you. You can also ask us to correct inaccurate details or delete your account. If we delete your account, we will remove your personal data, though we may retain transaction records if the law requires it. If you have privacy questions or want to exercise these rights, contact our support team through the FAQ or About us page.

We do not offer our services in jurisdictions where online wagering is prohibited. If you live in a region where jkt168 is not available, please do not create an account. You are responsible for verifying that access and use comply with your own jurisdiction's law.

Cookies and tracking

We use cookies on our website to remember your login, store your language preference, and track which games you browse. These help us give you a faster, more personal experience. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some features of jkt168 may not work without them.

Changes to this policy

We may update this privacy policy when our data practice changes. If we make significant changes, we will inform you by email or through a notice on the platform. Your continued use of jkt168 means you accept the new policy. This policy is in effect as of the date shown at the bottom of the page.